Payment policy
Effective date: March 2, 2025.
At LEDworld24, we strive to provide our customers with a transparent and secure shopping experience. This payment policy outlines our payment practices for all products and services purchased on our website. We encourage you to review it thoroughly.
Accepted Payment Methods:
To provide flexibility and convenience, we accept various payment methods, including:
- Visa
- MasterCard
- American Express
- Maestro
- Union Pay
- Klarna
- iDEAL
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payment process:
Settlement notes:
- Add your desired products to the shopping cart.
- Click on the shopping cart icon and proceed to checkout.
- Enter your shipping information and select a shipping method.
- Select your preferred payment method from the available options.
- Enter your payment details in the secure form.
- Please review your order summary and confirm your purchase.
- After submitting your order, you will receive a confirmation email with details about your order. If there are any problems processing your payment, we will notify you as soon as possible.
Currency:
All transactions at ledworld 24 are processed in euros (€). Please note that your bank may charge an additional conversion fee, which is separate from ours. The final amount debited to your account will reflect any applicable taxes and shipping costs.
Order confirmation and invoice:
After a successful payment transaction, you will receive an order confirmation email. This email contains:
- Order number
- Summary of purchased items
- Total amount charged
- Shipping details
This confirmation serves as your official receipt. Please keep it for your records.
Payment security:
We prioritize your security. Ledworld 24 uses industry-standard SSL (Secure Socket Layer) technology to encrypt sensitive information during transactions. Our payment processing partners are PCI-DSS (Payment Card Industry Data Security Standard) compliant to ensure the highest level of security for your data.
Payment authorization:
By submitting your payment information, you authorize ledworld 24 to charge your payment method for the total purchase amount. In the rare event that your payment method cannot be authorized, we will notify you by email and your order may be canceled or held pending payment.
Cancellation and Return Policy:
Cancellations: If you need to cancel your order after payment has been processed, please contact us at Info@ledworld24.com within 12 hours of placing your order . Refunds will be processed according to the payment method used.
Refunds: Please refer to our Returns Policy ( https://ledworld24.com/policies/refund-policy ), which outlines refund eligibility, processing times, and related procedures. Refunds may take up to 10 business days (Monday-Saturday), depending on your bank's processing times.
Changes to Payment Information:
You can manage your payment methods through your ledworld 24 account. To update your payment information, follow these steps:
- Log into your account.
- Navigate to "Account Settings" or "Payment Methods."
- Add, update, or delete your payment information as needed.
- Save your changes to ensure your new information is processed for future transactions.
Fraud prevention:
To protect our customers and prevent fraudulent activity, ledworld 24 reserves the right to perform verification checks on payments. We may contact you for additional information or confirmation for certain transactions considered high risk.
Contact information:
If you have any questions or comments about your order or this payment policy, please don't hesitate to contact our customer service team. We're here to help!
Business Information:
Company registration number: 85662402
VAT number: NL863699522B01
Address: Herculesstraat 16, Alkmaar, 1812 PG, Netherlands
Business hours: 09:00 - 17:00, (Monday - Saturday), (GMT+01:00) Central European Standard Time (Amsterdam)
Phone: +31 6 40193496
Email: Info@ledworld24.com
Thank you for choosing LEDworld 24. We look forward to providing you with exceptional service. We appreciate your business choice and are committed to providing the best possible service.